Frequently Asked Questions

Everything you need to know about shopping with IM8 Health.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed apparel. Simply visit our returns portal to generate a prepaid shipping label.

Are your fabrics sustainably sourced?

Yes, IM8 Health is committed to ethical fashion. We use organic cotton and recycled polyester blends to ensure our products are as kind to the planet as they are to your skin.

How do I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my IM8 Health garments?

To maintain the longevity of our technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry.